Previous incidents

September 2021
Sep 21, 2021
1 incident

Analytics Cluster Updated.

Resolved Sep 21 at 09:00pm EDT

Analytics Cluster updated to target better accuracy and latency.

Sep 20, 2021
1 incident

Testing Successful

Resolved Sep 20 at 08:47am EDT

The testing was to ensure that our backend GPUs run at optimal temperatures. This will improve the concurrent requests being processed at a given time.

Sep 17, 2021
1 incident

SiteTrax.io Analytics Cluster is down

Downtime

Resolved Sep 17 at 01:43pm EDT

SiteTrax.io Analytics Cluster recovered.

1 previous update

Sep 06, 2021
1 incident

SiteTrax.io Analytics Cluster is down

Downtime

Resolved Sep 06 at 08:19pm EDT

SiteTrax.io Analytics Cluster recovered.

1 previous update

August 2021
Aug 30, 2021
1 incident

GPS and Time Standardization

Resolved Aug 30 at 03:44pm EDT

All of the time in the analytics sheet will be in accordance with ISO-8601 from now on.

Aug 27, 2021
1 incident

Analytics Cluster Updated.

Resolved Aug 27 at 03:51pm EDT

The new storage optimizations will help improve debugging of processed videos.

Aug 26, 2021
1 incident

Hardware successfully upgraded.

Resolved Aug 26 at 03:01pm EDT

All of the hardware upgrades worked as expected and the server is back up before the end of the scheduled downtime.

Aug 25, 2021
1 incident

SiteTrax.io Analytics Cluster is down

Downtime

Resolved Aug 26 at 03:19pm EDT

SiteTrax.io Analytics Cluster recovered.

3 previous updates

Aug 20, 2021
1 incident

Analytics Cluster Updated and Back online.

Resolved Aug 20 at 01:59pm EDT

The Analytics Cluster is now fully updated and is online. All other services are unaffected. If you are having any issues, please contact us by opening a ticket at https://support.netarus.com.

Aug 17, 2021
1 incident

Server Maintenance

Resolved Aug 17 at 01:48pm EDT

Server Maintenance is now complete, all systems should be fully functional. If you are having any issues please contact file a ticket at https://support.netarus.com.

July 2021
No incidents reported