Previous incidents

December 2021
Dec 23, 2021
1 incident

Server Maintenance

Maintenance

Resolved Dec 23 at 11:17am EST

Server maintenance has concluded, all services should be operational.
Please reach out to support@netarus.com if you are having any issues with SiteTrax.io

1 previous update

Dec 15, 2021
1 incident

SiteTrax.io Push Event Cluster and SiteTrax.io Website are down

Downtime

Resolved Dec 15 at 03:21am EST

SiteTrax.io Website and SiteTrax.io Push Event Cluster recovered.

1 previous update

Dec 14, 2021
1 incident

SiteTrax.io Analytics Cluster is down

Downtime

Resolved Dec 14 at 10:21am EST

SiteTrax.io Analytics Cluster recovered.

1 previous update

November 2021
Nov 24, 2021
2 incidents

Analytics Cluster Updated

Resolved Nov 24 at 09:06am EST

VIN detection is now possible with backend.

Software Upgrade

Maintenance

Resolved Nov 24 at 08:00am EST

The backend analytics cluster will go through an upgrade. During this time the analytics cluster will be unavailable for processing.

Nov 20, 2021
1 incident

SiteTrax.io Push Event Cluster and SiteTrax.io Website are down

Downtime

Resolved Nov 20 at 06:22pm EST

SiteTrax.io Website and SiteTrax.io Push Event Cluster recovered.

1 previous update

Nov 12, 2021
2 incidents

Analytics Cluster Updated

Resolved Nov 12 at 03:46am EST

Chassis detection is now possible with the backend.

Software Upgrade

Maintenance

Resolved Nov 12 at 01:00am EST

Impact: SiteTrax.io Analytics Cluster
During this maintenance window, we will be performing software upgrades to improve the performance of the SiteTrax.io Analytics Cluster. The SiteTrax.io Analytics Cluster will be down during this time; however, we only expect it to be impacted for about 15 to 20 minutes. The 1 hour window has been allocated to ensure that everything is running smoothly after the software upgrade.

October 2021
Oct 18, 2021
2 incidents

SiteTrax.io Push Event Cluster and SiteTrax.io Website are down

Downtime

Resolved Oct 18 at 02:52pm EDT

SiteTrax.io Website and SiteTrax.io Push Event Cluster recovered.

1 previous update

Analytics Cluster Updated.

Resolved Oct 18 at 07:06am EDT

Analytics Cluster updated to target better accuracy.

Oct 16, 2021
1 incident

Analytics Cluster Update.

Maintenance

Resolved Oct 16 at 06:00pm EDT

SiteTrax Analytics engine is being upgraded to a new version. This release is focused on increasing the prediction accuracy.