Previous incidents
Server Maintenance
Resolved Dec 23 at 11:17am EST
Server maintenance has concluded, all services should be operational.
Please reach out to support@netarus.com if you are having any issues with SiteTrax.io
1 previous update
SiteTrax.io Push Event Cluster and SiteTrax.io Website are down
Resolved Dec 15 at 03:21am EST
SiteTrax.io Website and SiteTrax.io Push Event Cluster recovered.
1 previous update
SiteTrax.io Analytics Cluster is down
Resolved Dec 14 at 10:21am EST
SiteTrax.io Analytics Cluster recovered.
1 previous update
Analytics Cluster Updated
Resolved Nov 24 at 09:06am EST
VIN detection is now possible with backend.
Software Upgrade
Resolved Nov 24 at 08:00am EST
The backend analytics cluster will go through an upgrade. During this time the analytics cluster will be unavailable for processing.
SiteTrax.io Push Event Cluster and SiteTrax.io Website are down
Resolved Nov 20 at 06:22pm EST
SiteTrax.io Website and SiteTrax.io Push Event Cluster recovered.
1 previous update
Analytics Cluster Updated
Resolved Nov 12 at 03:46am EST
Chassis detection is now possible with the backend.
Software Upgrade
Resolved Nov 12 at 01:00am EST
Impact: SiteTrax.io Analytics Cluster
During this maintenance window, we will be performing software upgrades to improve the performance of the SiteTrax.io Analytics Cluster. The SiteTrax.io Analytics Cluster will be down during this time; however, we only expect it to be impacted for about 15 to 20 minutes. The 1 hour window has been allocated to ensure that everything is running smoothly after the software upgrade.
SiteTrax.io Push Event Cluster and SiteTrax.io Website are down
Resolved Oct 18 at 02:52pm EDT
SiteTrax.io Website and SiteTrax.io Push Event Cluster recovered.
1 previous update
Analytics Cluster Updated.
Resolved Oct 18 at 07:06am EDT
Analytics Cluster updated to target better accuracy.
Analytics Cluster Update.
Resolved Oct 16 at 06:00pm EDT
SiteTrax Analytics engine is being upgraded to a new version. This release is focused on increasing the prediction accuracy.