Previous incidents
SiteTrax.io Push Event Cluster and SiteTrax.io Website are down
Resolved Oct 18, 2021 at 6:52pm UTC
SiteTrax.io Website and SiteTrax.io Push Event Cluster recovered.
1 previous update
Analytics Cluster Updated.
Resolved Oct 18, 2021 at 11:06am UTC
Analytics Cluster updated to target better accuracy.
Analytics Cluster Updated.
Resolved Sep 22, 2021 at 1:00am UTC
Analytics Cluster updated to target better accuracy and latency.
Testing Successful
Resolved Sep 20, 2021 at 12:47pm UTC
The testing was to ensure that our backend GPUs run at optimal temperatures. This will improve the concurrent requests being processed at a given time.
SiteTrax.io Analytics Cluster is down
Resolved Sep 17, 2021 at 5:43pm UTC
SiteTrax.io Analytics Cluster recovered.
1 previous update
SiteTrax.io Analytics Cluster is down
Resolved Sep 7, 2021 at 12:19am UTC
SiteTrax.io Analytics Cluster recovered.
1 previous update
GPS and Time Standardization
Resolved Aug 30, 2021 at 7:44pm UTC
All of the time in the analytics sheet will be in accordance with ISO-8601 from now on.
Analytics Cluster Updated.
Resolved Aug 27, 2021 at 7:51pm UTC
The new storage optimizations will help improve debugging of processed videos.
Hardware successfully upgraded.
Resolved Aug 26, 2021 at 7:01pm UTC
All of the hardware upgrades worked as expected and the server is back up before the end of the scheduled downtime.
SiteTrax.io Analytics Cluster is down
Resolved Aug 26, 2021 at 7:19pm UTC
SiteTrax.io Analytics Cluster recovered.
3 previous updates
Analytics Cluster Updated and Back online.
Resolved Aug 20, 2021 at 5:59pm UTC
The Analytics Cluster is now fully updated and is online. All other services are unaffected. If you are having any issues, please contact us by opening a ticket at https://support.netarus.com.
Server Maintenance
Resolved Aug 17, 2021 at 5:48pm UTC
Server Maintenance is now complete, all systems should be fully functional. If you are having any issues please contact file a ticket at https://support.netarus.com.