Maintenance

October 2023
Oct 31, 2023
1 maintenance

SiteTrax.io Analytics Cluster Upgrade Notice

Maintenance

Resolved Oct 31 at 12:00am EDT

Dear valued customers,

We want to inform you about an upcoming upgrade to our infrastructure. We are committed to providing you with the best possible service, and this upgrade is a step towards ensuring a more robust and reliable platform.

Date and Time: Oct 31, 2023 - 12:00 a.m. to 06:00 a.m.
Duration: The upgrade is expected to last approximately 6 hours.
Impact: There will be no outage during this upgrade. However, we anticipate slight delays in response times from our analytics c...

November 2023
Nov 03, 2023
1 maintenance

SiteTrax.io Analytics Cluster Upgrade Notice

Maintenance

Resolved Nov 03 at 08:49am EDT

Dear valued customers,

We are pleased to inform you that our infrastructure upgrade was a success! All functions related to SiteTrax.io services are fully operational.

We apologize for any inconvenience this may have caused and thank you for your understanding as we continue to improve our infrastructure and services.

If you have any issues or concerns with the functionality of your SIteTrax.io services, please do not hesitate to contact our support team at support@netarus.com or +1...

1 previous update

December 2023
Dec 29, 2023
2 maintenances

Server Maintenance and Upgrade

Maintenance

Resolved Dec 29 at 05:00pm EST

Dear valued customers,

We want to inform you about an upcoming upgrade to our infrastructure. We are committed to providing you with the best possible service, and this upgrade is a step towards ensuring a more robust and reliable platform.

Date and Time: Friday Dec 29, 2023 - 5:00 p.m. to Saturday Dec 30, 2023 - 5:00 p.m.
Duration: The upgrade is expected to last approximately 24 hours.
Impact: We anticipate a partial or complete outage of some of our systems which can manifest in mi...

SiteTrax.io Analytics Cluster Upgrade Notice

Maintenance

Resolved Dec 29 at 05:30am EST

Dear valued customers,

We want to inform you about an upcoming upgrade to our infrastructure. We are committed to providing you with the best possible service, and this upgrade is a step towards ensuring a more robust and reliable platform.

Date and Time: Dec 29, 2023 - 5:30 a.m. to 6:00 a.m.
Duration: The upgrade is expected to last approximately 30 minutes.
Impact: We anticipate a partial or complete outage of some of our systems which can manifest in missing scans during these hour...