Back to overview
Maintenance

Server Maintenance and Upgrade

Dec 29 at 05:00pm EST  –  Dec 30 at 05:00pm EST
Affected services
SiteTrax.io Website
SiteTrax.io Analytics Cluster

Resolved
Dec 29 at 05:00pm EST

Dear valued customers,

We want to inform you about an upcoming upgrade to our infrastructure. We are committed to providing you with the best possible service, and this upgrade is a step towards ensuring a more robust and reliable platform.

Date and Time: Friday Dec 29, 2023 - 5:00 p.m. to Saturday Dec 30, 2023 - 5:00 p.m.
Duration: The upgrade is expected to last approximately 24 hours.
Impact: We anticipate a partial or complete outage of some of our systems which can manifest in missing scans during these hours.

We apologize for any inconvenience this may cause and thank you for your understanding as we work to improve our infrastructure. If you have any questions or concerns, please feel free to contact our support team at support@netarus.com or +1 (757) 819-4600 x 2.

Thank you for choosing SiteTrax.io. We appreciate your continued trust and support.