Maintenance

April 2022
Apr 22, 2022
1 maintenance

SiteTrax Storage Update

Maintenance

Resolved Apr 22 at 02:00pm EDT

Dear valued SiteTrax customer, we will be having a maintenance window to address storage starting at 02:00 PM US EST and ending around 02:30 US EST. Some services may be affected during this time and will be back up shortly. If you have any further questions or concerns, please feel free to reach out via email or phone at:
support@netarus.com
or
+1 (757) 819-4600 x 2

Apr 15, 2022
1 maintenance

Upgrade of Network Infrastructure

Maintenance

Resolved Apr 15 at 02:00pm EDT

The SiteTrax servers will be down for a network upgrade.

Apr 07, 2022
1 maintenance

Setup of new Analytics Node

Maintenance

Resolved Apr 07 at 02:00pm EDT

Our team will be taking down one of the analytics node temporarily to upgrade this analytics node. This should not affect any normal processing on the cluster since two other nodes will still be operational.

Apr 05, 2022
1 maintenance

Setup of new analytics node

Maintenance

Resolved Apr 05 at 01:00pm EDT

Our team will be taking down on of the analytics node temporarily to setup the new analytics node. This should not affect any normal processing on the cluster since two other nodes will still be operational.

May 2022
May 27, 2022
1 maintenance

Network Upgrade

Maintenance

Resolved May 27 at 02:30pm EDT

Dear SiteTrax Customer,

We will be having a maintenance window as referenced below.

Impact to SiteTrax Analytics: High
Date: May 27, 2022
Start Time: 02:30 PM US Eastern Time Zone
End Time: 03:30 PM US Eastern Time Zone (approximately)
Purpose: Improvement of our network infrastructure.
Affected Services: Some services may be affected during this time and will be back up shortly.

If you have any further questions or concerns, please feel free to reach out via email or phon...

May 08, 2022
1 maintenance

Software Upgrade

Maintenance

Resolved May 08 at 02:00am EDT

Dear SiteTrax Customer,

We will be having a maintenance window as referenced below.

Impact to SiteTrax Analytics: Low
Date: May 08, 2022
Start Time: 02:00 AM US Eastern Time Zone
End Time: 02:30 AM US Eastern Time Zone (approximately)
Purpose: Improvement of our machine learning models.
Affected Services: Some services may be affected during this time and will be back up shortly.

If you have any further questions or concerns, please feel free to reach out via email or phon...

June 2022
No maintenance