Maintenance
Server Maintenance
Resolved Feb 13 at 04:30am EST
The SiteTrax.io Analytics Cluster will be down for a hardware upgrade. This process should only take 60 minutes but we have allocated 120 minutes.
Server Maintenance
Resolved Mar 12 at 03:10am EST
The SiteTrax servers will be down for a hardware upgrade. This process should only take 10 minutes but we have allocated 30 minutes.
SiteTrax Storage Update
Resolved Apr 22 at 02:00pm EDT
Dear valued SiteTrax customer, we will be having a maintenance window to address storage starting at 02:00 PM US EST and ending around 02:30 US EST. Some services may be affected during this time and will be back up shortly. If you have any further questions or concerns, please feel free to reach out via email or phone at:
support@netarus.com
or
+1 (757) 819-4600 x 2
Upgrade of Network Infrastructure
Resolved Apr 15 at 02:00pm EDT
The SiteTrax servers will be down for a network upgrade.
Setup of new Analytics Node
Resolved Apr 07 at 02:00pm EDT
Our team will be taking down one of the analytics node temporarily to upgrade this analytics node. This should not affect any normal processing on the cluster since two other nodes will still be operational.
Setup of new analytics node
Resolved Apr 05 at 01:00pm EDT
Our team will be taking down on of the analytics node temporarily to setup the new analytics node. This should not affect any normal processing on the cluster since two other nodes will still be operational.