Previous incidents

Dear valued customers,

We want to inform you about an upcoming upgrade to our infrastructure. We are committed to providing you with the best possible service, and this upgrade is a step towards ensuring a more robust and reliable platform.

Date and Time: Friday Dec 29, 2023 - 5:00 p.m. to Saturday Dec 30, 2023 - 5:00 p.m.
Duration: The upgrade is expected to last approximately 24 hours.
Impact: We anticipate a partial or complete outage of some of our systems which can manifest in mi...

Dear valued customers,

We want to inform you about an upcoming upgrade to our infrastructure. We are committed to providing you with the best possible service, and this upgrade is a step towards ensuring a more robust and reliable platform.

Date and Time: Dec 29, 2023 - 5:30 a.m. to 6:00 a.m.
Duration: The upgrade is expected to last approximately 30 minutes.
Impact: We anticipate a partial or complete outage of some of our systems which can manifest in missing scans during these hour...

Dear valued customers,

We are pleased to inform you that our infrastructure upgrade was a success! All functions related to SiteTrax.io services are fully operational.

We apologize for any inconvenience this may have caused and thank you for your understanding as we continue to improve our infrastructure and services.

If you have any issues or concerns with the functionality of your SIteTrax.io services, please do not hesitate to contact our support team at support@netarus.com or +1...